FAQ

Shipping times will vary based on the time of the year, delays with Australia Post and your location. Below are our shipping times and days, associated with our business. A tracking number will be sent via email, once your order has been shipped out so you can use to track the progress of the order, and ensure you get a better timeframe.

VIC - 2-5 business days
ACT - 3-5 business days
NSW - 3-6 business days
NT - 7-10 business days
QLD - 4-7 business days
SA - 4-6 business days
TAS - 5-7 business days

FREE Shipping on orders over $500!

Domestic Standard: $15
Domestic Express: $20

International Standard: $30
International Express: $35

To ensure your item reaches your place correctly and at a timely manner with no confusion, you can contact us here, to change the address and ensure your product arrives at the correct place. Please note, this can only be done before the item is shipped. If the item is shipped and is going to a different address, please contact us to schedule an arrangement.

We’re here to help! If you have any questions or queries regarding your order, please do not hesitate to contact us here, and we will be happy to arrange a solution. Please understand that some questions may take longer than expected to be answered, as some periods may be at peak, and request that each inquiry is not repeated to ensure the fastest response from our team. We sincerely appreciate your patience.